Value creation in Operations

In today’s market conditions, driven by digitization of relationships, automation and increasingly painful regulations, Middle and Back Offices can be managed as inter-operable units with independent P&Ls to become value creating centers. This will require bold changes in Organizational Design, Process, Human Resources Management and IT/ Digital equipment. This study brings together our most up-to-date analyses of these key areas and guides you in the transformations you need to carry out.